REFUND POLICY

REFUND POLICY

Returns/Exchanges
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. In case of refund it will reflect in customer's account in 3-4 working days.

FULL REFUNDS/ EXCHANGES WILL ONLY BE APPLICABLE IF THE ITEM RECEIVED IS DEFECTED OR MISPRINTED.

RETURN NOT AVAILABLE FOR CUSTOM ORDERS!

In case of cancellation for standard shipping orders, only a partial refund will be initiated if the order has already been processed and passed Quality Check.

In case of misprints and defects, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase along with a picture of the defected product. Kindly provide the required details at aagdumbagdumm@gmail.com

We do offer a reverse pick up facility for exchanges, we request you incur the courier charges, if not you can self ship to us!

  • Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.

  • You can courier the product(s) to the address mentioned below : 4/1, Harish Mukherjee Road Kolkata - 700020
    West Bengal

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at aagdumbagdumm@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

For any other queries you can Whatsapp/Call us at +91-8697052442 or Email us at aagdumbagdumm@gmail.com